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[GUCCI Korea/구찌코리아] Client Engagement Specialist – Sr. Specialist

구찌코리아

Posted on 2021.2.22

Location : Gangam-gu, Seoul, Korea
Career Area : Customer Service, Research, Marketing

Job Description

 1..Client Engagement: Events operation & Promotion

  • Develop strategic event plans to support brand initiatives, store openings, product launches leading to measurable and quantifiable results
  • Develop Guccified yearly plan of store events & animations differentiated from competitors
  • Communication with relevant world-wide team regards to event preparation and operation (Event proposal, CID management, Post event report…)
  • Manage and support of execution instore One to One / One to Few appointments and monitor result working closely with store team
  • Manage relevant vendors / contractors and find the best partnership with to maximize efficiency

 

2. Client Engagement: Client Service, Treatment & Gifting

  • Develop and execute client treatments (client gift & service etc.) and timely manage with plans
  • Communicate with related departments on Clienteling activities based on regular catch up        
           with world-wide CM office (Chinese New Year, Chuseok, Valentine days, Christmas…)

 

3. Client communication & Reporting

  • Support developing client communication tools and timely send to stores & clients
  • Communicate with related departments on Clienteling activities based on regular catch up        
           with world-wide CM office
  • Communicate with world-wide CM office and cascade global client communication campaign to stores / clients
  • Manage proper direct mail tools order and timely distribute to stores to maximize Clienteling opportunities

Job Requirements

  • Deep knowledge and understanding of Luxury Business, customers, competitors and products with referable working experience in luxury industry
  • Excellent Communication in English and good skill for cascading in Korean with store teams
  • Strong customer focus in line with Gucci hospitality culture and relational skills
  • Genuine curiosity and open to learn
  • Detail oriented, organized and professional

Additional Information

  • 커리어수준 : 중간관리자
  • 급여사항 : 면접 후 협의
  • 고용형태 : 정규직
  • 경력여부 : 경력

Guidelines for Applicants

  • 전형방법 : 서류전형-면접전형
  • 제출서류 : 필수서류: 1개파일 (영문이력서, 경력기술서)
    (각종 증빙서류는 서류전형합격자에 한해 추후제출)
  • 접수방법 : 이메일 ( recruit@kr.gucci.com )
  • 마감일 : 채용시까지

Company Information

GUCCI Korea/구찌코리아

 

구찌는 1921년 창업 이래 최고급 소재 사용을 고집하며 토스카니 지역 숙련된 장인들의 장인정신과 참신하고 매력적인 디자인을 만들어내는 전통을 중시하고 있습니다.
구찌의 성공요인은 전세계 유명인사를 비롯하여 까다로운 안목을 가진 고객들에게 잘 알려진 강력한 아이콘이라는 점입니다.
구찌 제품은 시대와 장소에 따라 모던하게 그리고 혁신적으로 변모를 거듭하며 다시 태어나고 있습니다.

 

서울시 강남구 영동대로 517 아셈타워, Gangnam-gu, Seoul, Korea

https://www.gucci.com/kr/ko

https://www.gucci.com/

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