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Industry

Aviation

Brand Origin

Switzerland

Business Unit

Seoul

Swissport

World’s leading independent provider of airport ground services and air cargo handling based on revenue and the number of airports served. Its 45,600 employees achieved operating revenue of 3 billion euros in 2019 based on 298 airports in 47 countries on six continents (as of September 2020.) In 2019, Swissport International AG provided best-in-class airport ground services for 265 million airline passengers and handled 4.6 million tons of air freight in 115 cargo warehouses worldwide. Several of its warehouses have been certified for pharmaceutical logistics by IATA’s CEIV Pharma and by the British MHRA. With its vision to be the aviation industry’s most trusted single-source ground services and cargo handling provider, Swissport is focused on strengthening its market position and driving industry innovation in key areas such as service, quality and reliability.

 

Service

Airport Ground Services

Swissport generates roughly 80 percent of its revenue from airport ground services, which include passenger services and ramp handling. Swissport performed some 2.05 million aircraft turns in 2019, equaling one aircraft turn every 15 seconds. The company’s customer service agents served 265 million airline passengers. 

Passenger Services

  • Check-in and gate

  • Passenger mobility

  • Lounge hospitality

  • Executive aviation

  • Security services

  • Lost & Found

Ramp Handling

  • Baggage Services

  • De-Icing

  • Fueling

  • Moving of Aircraft

  • Central Load Control

  • Aircraft Cleaning 


Air Cargo Handling

Swissport air cargo business accounts for approximately 20 percent of its revenue. The company handles everthing from general cargo to specialist shipments such as high-value or temperature sensitive products. Some 4.62 million tons of air cargo passed through Swissport’s warehouses in 2019. Of its 115 warehouses, 14 have been certified for pharmaceutical logistics by IATA’s Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma), by the British MHRA (Medicines and Healthcare products Regulatory Agency) or other recognized industry associations. 

Air Cargo Handling Services

  • General & Special Cargo Handling

  • Temperature-Controlled Handling (such as pharmaceuticals)

  • Hub Handling

  • Express Services

  • Forwarder Handling

Projects by Swissport

Contact

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